Privacy Policy

Controller in the sense of Art. 4 No. 7 of the General Data Protection Regulation (GDPR): 

Technoform Caprano + Brunnhofer GmbH
Friedrichsplatz 8

D-34117 Kassel

info [at] technoform [dot] com

We have appointed an external Data Protection Officer for our company
Stefan Pietsch

contactable at:

Pietsch IT GmbH
Wilhelmshöher Straße 1
34590 Wabern
Phone: +49 (0)5683-923440
Email: datenschutz [at] pietsch-it [dot] de
 

Data protection

The operator of these web pages takes the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection provisions and this privacy policy.

Collection, processing and use of your personal data

As a rule, our website may be used without providing personal data. Where personal data are collected on our website (such as your name, your address or email address), this takes place if, for example, you send us a contact request via our website because you are interested in our products or services or have any other enquiry, or you communicate these data of your own accord, e.g. to establish, formulate or amend a contractual relationship concluded between you and us.

Legal basis for the processing of personal data

Where we obtain the consent of data subjects for the processing of personal data, Art. 6 (1) (a) of the EU General Data Protection Regulation (GDPR) forms the legal basis.

When we process personal data and the processing is required to perform a contract to which the data subject is a party, Art. 6 (1) (b) GDPR is the legal basis. This also applies to processing which is necessary to perform precontractual measures.

If the processing of personal data is necessary to fulfil a legal obligation of our company, Art. 6 (1) (c) GDPR is the legal basis.

In the event that vital interests of the data subject or another natural person necessitate the processing of personal data, Art. 6 (1) (d) GDPR is the legal basis.

Where the data processing is required to maintain a legitimate interest of our company or a third party and the interests, basic rights and basic freedoms of the data subject do not outweigh said legitimate interest, Art. 6 (1) (f) GDPR forms the legal basis for processing.

Right to object

You may at any time withdraw your consent to the storage of data, the email address and its use for the sending of direct advertising in accordance with the statutory provisions.

Data forwarding

Personal data are only forwarded to third parties to the extent that this is necessary, particularly for contract performance, or to the extent stipulated by statute.

Cookies

Some of the websites use so-called “cookies”. Cookies do not cause damage to your computer and do not contain viruses. Cookies are used for the purpose of making our services more user-friendly, effective and secure. Cookies are small text files which are placed on your computer and stored by your browser. Most of the cookies used by us are so-called “session cookies”. They are automatically deleted at the end of your visit.

Other cookies will remain on your terminal until you delete them. These cookies enable us to recognize your browser at your next visit. You can set your browser to inform you when cookies are set and allow cookies in individual cases only; you can also exclude the acceptance of cookies in particular cases or generally, and you can activate automatic deletion of cookies when the browser is closed. If you deactivate cookies, the functionalities of this website may be restricted.

Server log files

The provider of these websites automatically collects and saves information in so-called server log files, which your browser transmits to us automatically. This information consists of the name of the website accessed, file, date and time of access, amount of data transferred, notification about successful access, browser type and version, the user’s operating system, referrer URL (the previously visited website), IP address and requesting provider. This data is not consolidated with other data sources. We reserve the right to examine these data at a later date if we learn of specific indications of illegal use.

Google Analytics and Google Tag Manager

We use Google Analytics, a web analytics service provided by Google Ireland Ltd, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland (“Google”), on our website. We use this analysis tool on the basis of our legitimate interests (within the meaning of Art. 6(1)(f) GDPR) and, in doing so, are pursuing the goal of improving our website and our customer targeting.

Google Analytics uses persistent cookies that are stored on your device and enable the analysis of your usage behaviour. Cookies are text files in which information is stored which may then be read. You may refuse the storage of cookies by selecting the appropriate settings on your browser. Please note, however, that in this case you may not be able to use all features of this website to their full extent.

Google Analytics records how the website is used (e.g. when the website is accessed), your interactions with the website (e.g. page views, clicked links, visitor flow), technical data and some user characteristics (e.g. which device is used with which operating system and, if applicable, demographic user information such as language).

On our behalf, Google will use this information to evaluate the use of our services by you and other users, and to provide us the relevant analysis reports, and to provide us other services associated with use of the website and the internet. The data sent by us that is linked to cookies, user IDs or advertising IDs is automatically deleted after 14 months. This data is automatically deleted once a month once the relevant retention period has been reached.

Information generated by Google Analytics is generally transmitted to a Google server in the United States and stored there. Google and its subsidiaries are certified under the EU-US Privacy Shield (https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI).

We have enabled the IP anonymisation process (code extension “anonymizeIp”), which shortens the IP addresses recorded by Google within the European Union before data is transferred to the United States (so-called IP masking). Only in exceptional cases will the complete IP address be transferred to a Google server in the United States and shortened there. The (shortened) IP address transmitted by your browser within the scope of Google Analytics is not associated with other data held by Google. Google only transfers this data to third parties on the basis of statutory provisions or in the context of contract data processing.
You can object to the collection and processing of the information generated by the Google cookie at any time and prevent both by setting an opt-out cookie. Simply click here to opt-out: Disable Google Analytics.


Alternatively, you can also install a browser plug-in, which you can find here: https://tools.google.com/dlpage/gaoptout/. For more information about how Google handles the information transmitted by us, please visit: https://www.google.com/intl/en/policies/privacy/partners/. For more information on terms of use and data protection, please visit http://www.google.com/analytics/terms/en.html and https://www.google.de/intl/en/policies/.

This website also uses Google Tag Manager. Website tags can be managed using Google Tag Manager by means of an interface. Google Tag Manager merely implements tags. This means that no cookies are used, and no personal data is collected. Google Tag Manager triggers other tags, which, in turn, may collect data. However, Google Tag Manager does not access this data. If deactivation has been set at the domain or cookie level, this will apply to all tracking tags, provided they have been implemented using Google Tag Manager.

Hotjar

We use Hotjar, an analysis software provided by Hotjar Ltd. (“Hotjar”), Level 2, St Julian’s Business Centre, 3, Elia Zammit Street, St Julian’s STJ 1000, Malta, to better understand the needs of our users and optimise the offerings on this website. We have incorporated the Hotjar functions on the basis of our legitimate interest (Art. 6(1)(f) GDPR). We have a legitimate interest in analysing user behaviour in order to optimise both our offerings and, where appropriate, advertising for our offerings.

Hotjar’s technologies (tracking code and/or cookie) give us a better understanding of our users’ experiences (e.g. how much time users spend on which pages, which links they click, what they like and dislike, etc.). This helps us to adapt our offerings in line with user feedback. Hotjar uses cookies and other technologies to collect information about the behaviour of our users and their devices (including, but not limited to, the IP address of the device (collected and stored only in an anonymous form), screen size, device type (Unique Device Identifiers), information about the browser used, location (country only), preferred language used to view our site, mouse events (movement, position and clicks, keyboard input). Hotjar stores this information in a pseudonymous user profile. The information will not be used by Hotjar or by us to identify individual users or be merged with other data about individual users.

The cookies used by Hotjar have a different “life cycle”; some last up to 365 days, some are only valid during the current visit.

Using this service, we can create so called heatmaps based on use of our website. These capture scrolling, cursor movement and clicks/taps and, on this basis, create a graphical representation of the use of our website by the entire user population. Areas of a page that receive a lot of attention are displayed using a different colour compared to areas receiving less attention.


We can also create so-called visitor recordings using this tool. The live recordings of the activity capture

  • HTML changes (our website and usage)
  • Cursor and scroll movement
  • Change in browser display (size)

In addition, it is possible to record this information across multiple pages. In such cases, recording starts on the first website on which Hotjar is integrated. We do not record any text you enter. We have inhibited the recording of such text. To this end, all text will be replaced by asterisks or ones on your device.
In addition, we also observe so-called conversion funnels using this tool. We thus analyse the user’s path on our website until the user performs a certain predefined action (e.g. newsletter registration) (= conversion funnel).

Finally, we can use Hotjar Feedback to display surveys. The results of these surveys help us better understand various aspects of user behaviour, such as leaving our site.

Hotjar works with a limited number of trusted external service providers for the purpose of analysing certain technical data and for data processing and/or storage functions. These service providers have been carefully selected by Hotjar and meet high data protection and security standards. Data will only be disclosed to service providers to the extent necessary to provide the services they offer, and Hotjar will contractually require them to maintain the confidentiality of all data disclosed to them by Hotjar and to use personal data only in accordance with Hotjar’s instructions.

For more information, see Hotjar's Privacy Policy here.

You may opt out of Hotjar’s storage of a user profile and information about your visit to our website as well as Hotjar tracking cookies/technologies on other websites by clicking the opt-out link at https://www.hotjar.com/legal/compliance/opt-out. Alternatively, you can use the button contained below in this privacy notice.

SSL encryption

This website uses SSL encryption for the purposes of security and to protect the transmission of confidential contents, for example enquiries you send to us as the website operators. You can recognize an encrypted connection by the fact that the address line in the browser changes from “http://” to “https://”, and by the padlock symbol in your browser address bar. When SSL encryption is activated, the data you transmit to us cannot be read by third parties.

Google Maps

This website uses the Google Maps product to display interactive maps. Google Maps is a maps service of Google Inc. 1600 Amphitheatre Parkway Mountain View, CA 94043, USA. The Google Maps version used by us does not transmit any personal data (other than IP addresses) to Google. This information is generally transmitted to and stored by Google on a server in the United States. Google is certified under the EU-US Privacy Shield. This guarantees a level of protection comparable to European data protection law: (https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active).

You can find more information on the handling of user data in Google’s privacy policy: https://www.google.com/intl/en/policies/privacy/

More information about data protection by Google is available here: http://www.google.com/policies/privacy

Right to information, erasure, blocking

You have the right to obtain information on the personal data we store about you, free of charge at any time. Moreover, you have the right to demand the correction of incorrect data, a restriction of processing, and the deletion of your personal data and, if applicable, to exercise your rights to data portability. FYou are welcome to contact us at any time at the address specified in the legal notice for this purpose or if you have any other questions on the subject of personal data.

Furthermore, any data stored by us is deleted as soon as they are no longer required to fulfil their intended purpose and no statutory retention periods apply to prevent deletion.

Right to complain to a supervisory authority

Without prejudice to any other administrative or judicial remedy, you have the right to complain to a supervisory authority, particularly in the member state of your place of residence, your place of work or the place of the alleged violation, if you believe that the processing of the personal data concerning your person breaches the GDPR.

The supervisory authority to which the complaint is submitted will inform the complainant of the status and outcome of the complaint, including the possibility of a legal remedy, as perr Art. 78 GDPR.

Amendment of the Privacy Policy

We reserve the right to amend the Privacy Policy in order to adjust it to changes in the law or in the event of changes to the service and/or the data processing. However, this only applies with regard to declarations concerning data processing. If your consent is required, or parts of the Privacy Policy are integral to provisions of our contractual relationship with you, amendments will only be made with your consent.

Please keep yourself informed on a regular basis of the contents of the Privacy Policy.