IT Infrastructure Engineer

Hong Kong
Start date

Key Responsibilities

Your key job responsibilities include:

  • Manage the overall IT infrastructure, review & give recommendations to upkeep and/or upgrade systems security & performance
  • Provide in-house technical support (levels 1-3) to small group of end-users (HK/SG/ANZ/Foshan/Shenzhen)
  • Ensure data integrity, systems security & compliance with IT policies
  • Support knowledge sharing - ensure technical documentations are up-to-date
  • Partake in ad-hoc IT Projects (APAC region) to migrate, replace, upgrade systems, etc.

Other tasks will also include:

  • Administer servers, provide helpdesk & systems support
  • Support infrastructure deployment efforts; improve infrastructure solutions via automation tools
  • Address security threats – ensure IT resources are patched in due time
  • Develop & maintain concise technical documentations, guidelines & procedures
  • Brief new staff on IT policies
  • Licensing, ICT procurement & inventory management

Requirements

  • Bachelor’s degree in a computer-related discipline or Diploma in IT
  • MCSE/MCP/MCITP certifications will be beneficial
  • 1 year’s work or internship experience providing onsite Helpdesk support
  • Generalist with passion for technology
  • Resourceful self-starter with good sense of ownership & attention to detail
  • Excellent verbal & written English, Cantonese & Standard Chinese (Putonghua)
  • Able to prioritise & organise your work with little supervision
  • Good teamwork skills
  • Fast learner with strong critical thinking skills
  • Little travelling required - occasional day trips to Shenzhen sales office

    What makes you stand out?
  • 0 to 3 years of technical support experience in a corporate &/or manufacturing environment
  • Working knowledge of Windows Servers 2008/2012/2016 (AD/DNS/DHCP/Hyper-V) Servers & Desktop Virtualisation (VMware), Storage Servers & Internetworking at distributed branch offices
  • Some experience with Office 365, Enterprise Data Backup, Software Patch Management, IT Security & Internetworking (VPN firewall, Switch & Router, Wi-Fi)
  • Knowledge of IBM Lotus Notes, Office Automation Tools, Hybrid VoIP PBX, CCTV, Video Conferencing, Data Centre management, Mobile or Enterprise Device Management (MDM/EDM)
Interested to join us?

If the above describes you & what you are looking for, please send your CV of not more than 6 pages to hr [dot] hk [at] ap [dot] technoform [dot] com (hr[dot]hk[at]ap[dot]technoform[dot]com). We will only consider sincere applicants with supporting documents i.e. recent photo, cover letter (tell us why you are a good fit & job availability), academic transcripts & certifications. 

All personal data collected will be used for recruitment purposes only. The CVs of unsuccessful applicants will be discarded after application is closed.

contact person
Moon Ng
Administration Manager
address
Technoform Bautec Hong Kong Limited
2 Chun Cheong Street, Tseung Kwan O Industrial Estate
Tseung Kwan O, Kowloon
Hong Kong
e-mail
hr [dot] hk [at] ap [dot] technoform [dot] com