IT Infrastructure Engineer

Hong Kong
As part of the APAC IT Team, you will play a vital role in delivering quality IT systems that address our clients' business needs to help them better service their external clients and be more competitive.

Job Responsibilities

  • Manage the overall IT infrastructure, review & give recommendations to upkeep and/or upgrade systems security & performance.
  • Provide in-house technical support (levels 1-3) to small group of regional end-users
  • Ensure data integrity, systems security & compliance with IT policies.
  • Support knowledge sharing -ensure technical documentations are up-to-date.
  • Partake in ad-hoc IT Projects (APAC region) to migrate, replace, upgrade systems, etc.

Key Tasks:

  • Administer servers, provide helpdesk & systems support.
  • Support infrastructure deployment efforts; improve infrastructure solutions via automation tools.
  • Address security threats –ensure IT resources are patched up-to-date.
  • Develop & maintain concise technical documentations, guidelines & procedures.

About You

  • Bachelor’s degree in a computer-related discipline or Diploma in IT with IT vendor certifications
  • 1 year’s work or internship experience providing onsite Helpdesk support.
  • Generalist with passion for technology
  • Resourceful self-starter with good sense of ownership & attention to detail.
  • Excellent verbal & written English, Cantonese & Standard Chinese (Putonghua)
  • Able to prioritise & organise your work with little supervision
  • Good teamwork skills
  • Fast learner with strong critical thinking skills
  • Little travelling required -occasional day trips to Shenzhen sales office.


  • 0 to 3 years of technical support experience in a corporate &/or manufacturing environment.
  • Working knowledge of Windows Servers 2008/2012/2016 (AD/DNS/DHCP/Hyper-V) Servers & Desktop Virtualisation (VMware), Storage Servers & internetworking at distributed branch offices.
  • Some experience with IBM Lotus Notes, MS Sharepoint, MS Exchange, Enterprise Data Backup, Software Patch management, IT Security & Internetworking (VPN firewall, Switch & Router).
  • Knowledge of Office Automation Tools, Hybrid VoIP PBX, CCTV, Video Conferencing, Data Centre management, Mobile or Enterprise Device Management (MDM/EDM), SQL server, .Net framework (C#), and Web development.

Other Requirements

Only sincere applicants with recent photo, cover letter & less than 6 pages in total will be considered.

Please note:

  • Priority considerations are given to those who applied with supporting documents i.e. academic transcripts &/or IT vendor certifications.

All personal data collected will be used for recruitment purposes only. The CVs of unsuccessful applicants will be discarded after the application is closed.

IT Infrastructure Engineer
contact person
Human Resource Leader
Technoform Bautec Hong Kong Limited
2 Chun Cheong Street, Tseung Kwan O Industrial Estate, Tseung Kwan O
Hong Kong
HR [dot] HK [at] technoform [dot] hk