Information obligations for prospective customers, existing customers and suppliers
Information obligations for prospective customers, existing customers and suppliers (Status: 04/01/2021)
Information in accordance with Art. 13 of the GDPR for prospective customers, existing customers and suppliers
Compliance with data protection regulations and the protection of your personal data are very important to us. We would therefore like to inform you about the way that we process your personal data and about your rights as a data subject:
1. Responsibility for data Processing
The party responsible for data processing is:
Technoform Glass Insulation GmbH Matthäus-Merian-Straße 6,
Tel.: +49 (0) 561 9583-100
E-mail: datenschutz [dot] tgide [at] technoform [dot] com
You can contact our data protection supervisor using the following contact details:
deDATA GmbH & Co. KG
Ron Wieland Habichtswalder Str. 18
Tel.: +49 (0) 561 316 8589
E-mail: buero [at] dedata [dot] de
2. Purpose and legal basis of processing
The processing of your personal data is carried out for the following purposes:
- Obtaining the details of prospective customers for the purpose of preparing offers and acquiring new customers
- Processing enquiries from prospective and existing customers
- Fulfilling the contract concluded between us and you
- Creating a customer and supplier database
- Using customer data for marketing purposes
- Transmitting customer data to forwarders for deliveries and collections
We will generally obtain your personal data directly from you if you place an order with us or contact us. In special cases, we may also obtain data relating to you from third parties, e.g. in the case of credit checks by credit agencies (e.g. Schufa).
The processing of your personal data is mainly carried out for the purpose of establishing, executing or terminating the contract concluded between you and us or for the purpose of performing precontractual measures (e.g. the submission of offers, quotations and credit checks) based on Art. 6(1b) of the GDPR.
We may also process your personal data based on your voluntary consent in accordance with Art. 6(1a) of the GDPR, e.g. for the purpose of sending out newsletters.
We may also process your personal data on account of a legal obligation based on Art. 6(1c) of the GDPR or due to our legitimate interests in accordance with Art. 6( 1f) of the GDPR. Under certain circumstances, this may be the case if we have to use a credit agency in order to check your creditworthiness first before deciding whether or not to enter into a contractual relationship with you or if it is necessary in the case of late payment to assign claims against you to debt collection companies and we have to send your personal data for these purposes in each case in order to protect ourselves against payment defaults or be able to assert outstanding claims for payment.
As part of your contractual relationship with us, you are obliged to provide the personal data that are required for the purpose of establishing, executing and terminating the contractual relationship and fulfilling the associated contractual obligations. As a rule, unless those data are provided, we will not be able to conclude or execute the contract with you. In principle, the provision of your data based on consent is carried out voluntarily.
3. Recipients of your data
Within our company, access to your personal data is only granted to those departments which require access in order to fulfil contractual and statutory obligations and are authorised to process those data. In providing our services, we commission order processors to help fulfil our contractual obligations, e.g. IT service-providers, document shredding companies, etc. Those order processors are contractually obliged by us to maintain confidentiality and comply with the provisions of the GDPR. It may also be necessary for us to send your personal data to third parties on account of a legal obligation or in order to fulfil the contract concluded between you and us or due to our legitimate interests.
4. Storage of your data
In principle, your personal data will continue to be processed for as long as they are required in order to achieve the purpose established and in principle, as long as we still have a contractual relationship with you. At the end of the contractual relationship, the personal data you provided will be deleted unless we are obliged to retain them for a longer period of time of up to a maximum of 10 years in accordance with Art. 6(1c) of the GDPR due to retention and documentation obligations under tax and commercial law.
5. Your rights
If the applicable prerequisites are met, you have the right to obtain information regarding your processed data as well as regarding the correction, deletion and transmission of those data. You also have the right to request the restriction of processing of your personal data or object to processing if the applicable prerequisites are met. If processing is carried out based on a declaration of consent that you have provided, you have the right to revoke that consent with effect for the future at any time, without it affecting the lawfulness of processing carried out prior to the date of revocation.
You also have the right to complain to the competent data protection supervisory authority if you believe that your personal data is not being processed in accordance with the GDPR.
The address of our competent supervisory authority is:
The Hessian Commissioner for Data Protection and Freedom of Information
If you have any questions, please do not hesitate to get in touch using the above contact details.